This is my second purchase of a new Harley in five months. Malcolm was my salesman on both purchases. My first purchase was a 2020 Heritage Soft Tail. As a Novice rider, Malcolm, Brian and Trent assisted me in getting the correct bike for my skill set. Five months later I was ready for the bike I originally wanted, the Ultra limited. Malcolm took me on a test ride and I was sold. There was no pressure to buy, the entire sales team made my wife and I feel like we were part of the the family. (Employee: Malcolm Parfait)